What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay/Google Pay (if available).
Is my payment information secure?
Yes. All transactions are processed using secure SSL encryption and trusted third-party payment gateways. We do not store your card details on our servers.
When will I be charged for my order?
You will be charged immediately upon completing checkout. A confirmation email will be sent once payment is successful.
Why was my payment declined?
Common reasons include insufficient funds, incorrect billing info, or issues with your card issuer. Please double-check your details or contact your bank for more info.
How long does it take to process my order?
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with a tracking number and link to follow your package.
What is your return policy?
We accept returns within 30 days of delivery for unused, unwashed items in original condition. Please contact us first to initiate a return.
How long does it take to receive a refund?
Once we receive and inspect the return, refunds are issued to the original payment method within 7 business days.