All prices displayed on our website are in USD (United States Dollars) unless otherwise stated. Customers are responsible for any currency conversion fees charged by their payment provider.
Order Confirmation
After placing an order, you will receive an order confirmation email with the order summary and payment details. If you do not receive this email within a few minutes, please check your spam or contact us at help@pawjito.com.
Billing Accuracy
You agree to provide current, complete, and accurate billing and account information for all purchases made at our store. We reserve the right to refuse or cancel any order if suspicious, fraudulent, or inaccurate billing details are detected.
Taxes and Duties
All applicable sales tax, VAT, or import duties are the responsibility of the customer and may be charged at checkout or upon delivery, depending on your region’s regulations.
Chargebacks and Disputes
If you believe there is an error in billing or unauthorized transaction, please contact us directly at help@pawjito.com before initiating a chargeback. We are happy to resolve the issue promptly.
Unresolved disputes or chargebacks may result in account suspension and refusal of future services.
Contact Us
If you have any questions regarding billing or payment, please contact us:
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📧 Email: help@pawjito.com
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☎ Phone: +1 (570) 320-0883
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🕒 Hours: Monday – Friday, 9am–5pm (EST)
